Customer reviews of Br Car Sales

By Lindsay M on 17 April 2019 | Purchase not verified

A nice easy and straight forward buying experience. No pushy salesman breathing down your neck filling your head with nonsense and no hidden extras.The car I was interested in looked and drove great it more or less sold its self. Add another happy customer to your list.

Reply from Br Car Sales on 19/04/19

Hi Lindsay, Many thanks for you kind review we appreciate it. kindest regards Bryan

By Alan M on 16 April 2019 | Purchase not verified

How do you describe "customer service"? You could not be more catered for than purchasing a used vehicle from BR car sales and service facility. The owner Bryan and his team give you solid honest reliable information on the vehicles for sale. The range is wide and varied to suit all tastes,they are immaculately prepared and come with prices to meet all budgets. There is no pushy sales pressure and the team are willing to assist you as best they can. With the additional service dept. and MOT station BR cars offer you the complete service in one facility. I thoroughly recommend you put Bryan first on your list if you are in the market for a used car.

Reply from Br Car Sales on 19/04/19

Hi Alan, Many thanks for your kind review were happy you popped in and if we can be of assistance again you know where we are. kind regards Bryan.

By Jason C on 01 April 2019 | Purchase not verified

Probably the best experience experience I’ve had buying a used car. Bought a Saab 9-3 from Bryan and the service he provided was second to none. Very friendly, approachable, and an all round top guy. He made sure our experience at the garage was the best it could be. I think the reviews speak for themselves when it comes to BR Car Sales. Not only was the sales experience perfect, the car is absolutely perfect too. The car starts and drives well, the condition of the exterior is top notch, and the preparation that went into the car was above and beyond what I expected. The car benefited from 4 brand new tyres, brand new front brake pads, new spark plugs, and a service, so much more than I had expected. She’s an absolute peach. Thanks again Bryan. We’ll be back if we ever need another car!

Reply from Br Car Sales on 19/04/19

Hi Jason, Thanks for the kind review much appreciated. If you need us again you know where we are. kindest regards Bryan.

By David T on 26 March 2019 | Purchase not verified

Well what can I say about br car sales apart from excellent service from start to finish, I bought a astra sri 16v sport from Bryan had a little issue with the alarm but was swiftly sorted out for me,I would definitely recommend br car sales for a top quality second hand car the best garage I've ever dealt with thanks again Bryan. Yours sincerely David Totty

Reply from Br Car Sales on 19/04/19

Hi David, Were delighted your happy with your new motor, If we can be of help again you know where we are. Kind regards Bryan.

By elaine M on 31 January 2019 | Purchase not verified

fantastic garage, Brian made me feel comfortable and relaxed, he did not push me in any way to buy a car, I did buy the Ford Focus that he had reserved for me. i would thoroughly recommend this garage, and I will go back, I could have went to a well known dealer, but why ? there is no personal touch there and you are only a number with these garages, who are only trying to reach monthly target figures, they dont care what they sell you, this garage is different and that shows 5 star rating from me

Reply from Br Car Sales on 01/02/19

Hi Elaine, Many thanks for your kind words, It was lovely to have met you and you know where we are if you ever need anything!! Thanks once again for buying your new motor at B R Car Sales Ltd kindest regards Bryan

By Alexandra D on 30 January 2019 | Purchase not verified

I have no idea why or how any body can give less than a 5 star viewing to these guys . If I could I’d be giving him 10 star . He was extremely friendly , helpful and never forced a sale . He aloud us time to roam around and look at the car we were interest in with no hassle and aloud us time . He answered any questions with complete honesty and offered us a great price and never once tried to rip us off . I will most certainly be back and will recommend to anyone looking for there next car ! Well done guys . THANK YOU !!

Reply from Br Car Sales on 31/01/19

Hi Alexandra, Am happy yous got the motor yous were after and it was a pleasure meeting you both, If yous ever need anything or an MOT etc you know where we are, Many thanks for you kind words. Kindest regards Bryan (Director)

By derek G on 29 January 2019 | Purchase not verified

The service today was absolutely terrible we waited for ages to be seen eventually he appeared then said he would be 5minutes when he came back out he started moving cars around and totally ignored us when I eventually got his attention his attitude was the worst I have ever had he wasn't interested in a sale never ever go back there.

Reply from Br Car Sales on 29/01/19

Hi Derek, Were sorry you feel that way and that we could not do a deal with your 08 Fiesta as it was needing to much done, We sold 9 cars at the weekend and we were busy sorting out that as well as trying to keep everyone happy, As we don't harass people in our showroom (customers get left alone) till such time they need to speak to us, It seemed to me you were looking at plenty cars so we left you to it, We are sorry of your bad experience visiting us, but we have thousands of customers and we had to get 9 MOT's done so moving cars is all part of the process here at B R CAR SALES LTD !! P.S There is only me and Kevin the valeter so sometimes things can be hectic and MOST people get that !! Thanks Bryan .

By Davie B on 05 January 2019 | Purchase not verified

Helpful,friendly and great value for money. Bryan and his team went the extra mile to make buying a vehicle from them a very pleasant experience unlike the main dealership we have used recently. Thoroughly recommended.

Reply from Br Car Sales on 06/01/19

Hi David, Many thanks for your review, Were glad your happy and we look forward to seeing you again in the future. kindest regards Bryan.

By Sean M on 02 January 2019 | Purchase not verified

Have recently bought my 6th car from Brian and Kevin. I think that says it all really. Very rare to find such an honest, friendly and, a genuine wish to make the customer feel very happy and totally satisfied with a second hand car purchase from a garage. Wouldn't go anywhere else and will sing this garage's praises at every opportunity... Two of the best guys you can deal with..

Reply from Br Car Sales on 03/01/19

Well Sean, what can i say every time we have done a deal we have both been happy, Your such a pleasure to deal with we can t wait till sale number 7 !!! Many Many thanks for buying of us yet again and if we can be of help in the future you know where we are. Kindest Regards Bryan.

By Graeme T on 01 January 2019 | Purchase not verified

Great experience purchasing my Ford Focus. Very happy with the car - having purchased numerous second hand cars over the years, very impressed with the level of service and preparation of the vehicle for sale. Wouldn’t hesitate to recommend this garage, and would look here again. Maybe one day I’ll get my hands on that Evo!

Reply from Br Car Sales on 03/01/19

Hi Graeme, Many thanks for you kind review, You never know a might still have the EVO X in years to come !! Thanks again for buying your Focus from us and if we can be of any help in the future then please do not hesitate to call us.