Customer reviews of Br Car Sales

By elaine M on 31 January 2019 | Purchase not verified

fantastic garage, Brian made me feel comfortable and relaxed, he did not push me in any way to buy a car, I did buy the Ford Focus that he had reserved for me. i would thoroughly recommend this garage, and I will go back, I could have went to a well known dealer, but why ? there is no personal touch there and you are only a number with these garages, who are only trying to reach monthly target figures, they dont care what they sell you, this garage is different and that shows 5 star rating from me

Reply from Br Car Sales on 01/02/19

Hi Elaine, Many thanks for your kind words, It was lovely to have met you and you know where we are if you ever need anything!! Thanks once again for buying your new motor at B R Car Sales Ltd kindest regards Bryan

By Alexandra D on 30 January 2019 | Purchase not verified

I have no idea why or how any body can give less than a 5 star viewing to these guys . If I could I’d be giving him 10 star . He was extremely friendly , helpful and never forced a sale . He aloud us time to roam around and look at the car we were interest in with no hassle and aloud us time . He answered any questions with complete honesty and offered us a great price and never once tried to rip us off . I will most certainly be back and will recommend to anyone looking for there next car ! Well done guys . THANK YOU !!

Reply from Br Car Sales on 31/01/19

Hi Alexandra, Am happy yous got the motor yous were after and it was a pleasure meeting you both, If yous ever need anything or an MOT etc you know where we are, Many thanks for you kind words. Kindest regards Bryan (Director)

By derek G on 29 January 2019 | Purchase not verified

The service today was absolutely terrible we waited for ages to be seen eventually he appeared then said he would be 5minutes when he came back out he started moving cars around and totally ignored us when I eventually got his attention his attitude was the worst I have ever had he wasn't interested in a sale never ever go back there.

Reply from Br Car Sales on 29/01/19

Hi Derek, Were sorry you feel that way and that we could not do a deal with your 08 Fiesta as it was needing to much done, We sold 9 cars at the weekend and we were busy sorting out that as well as trying to keep everyone happy, As we don't harass people in our showroom (customers get left alone) till such time they need to speak to us, It seemed to me you were looking at plenty cars so we left you to it, We are sorry of your bad experience visiting us, but we have thousands of customers and we had to get 9 MOT's done so moving cars is all part of the process here at B R CAR SALES LTD !! P.S There is only me and Kevin the valeter so sometimes things can be hectic and MOST people get that !! Thanks Bryan .

By Davie B on 05 January 2019 | Purchase not verified

Helpful,friendly and great value for money. Bryan and his team went the extra mile to make buying a vehicle from them a very pleasant experience unlike the main dealership we have used recently. Thoroughly recommended.

Reply from Br Car Sales on 06/01/19

Hi David, Many thanks for your review, Were glad your happy and we look forward to seeing you again in the future. kindest regards Bryan.

By Sean M on 02 January 2019 | Purchase not verified

Have recently bought my 6th car from Brian and Kevin. I think that says it all really. Very rare to find such an honest, friendly and, a genuine wish to make the customer feel very happy and totally satisfied with a second hand car purchase from a garage. Wouldn't go anywhere else and will sing this garage's praises at every opportunity... Two of the best guys you can deal with..

Reply from Br Car Sales on 03/01/19

Well Sean, what can i say every time we have done a deal we have both been happy, Your such a pleasure to deal with we can t wait till sale number 7 !!! Many Many thanks for buying of us yet again and if we can be of help in the future you know where we are. Kindest Regards Bryan.

By Graeme T on 01 January 2019 | Purchase not verified

Great experience purchasing my Ford Focus. Very happy with the car - having purchased numerous second hand cars over the years, very impressed with the level of service and preparation of the vehicle for sale. Wouldn’t hesitate to recommend this garage, and would look here again. Maybe one day I’ll get my hands on that Evo!

Reply from Br Car Sales on 03/01/19

Hi Graeme, Many thanks for you kind review, You never know a might still have the EVO X in years to come !! Thanks again for buying your Focus from us and if we can be of any help in the future then please do not hesitate to call us.

By chris G on 21 December 2018 | Purchase not verified

I was blown away by the car and the service that i received from Brian and his staff at B R car sales. The car is exactly what they said it was... TOP OF THE POPS! The boss is a really friendly guy to deal with, he went out of his way to make sure i was happy with the car and the procedure. I can't stress highly enough how happy with the overall experience I am . I will definitely be using and recommending this garage in the future .

Reply from Br Car Sales on 21/12/18

Well What can i say, You did get no 1 with that motor defo top of the pops!! (i wasn't joking when i said it was the best Zafira we had ever sold) and we sell hundreds of them!! Great decision to drive all those hours to buy it!! Was an absolute pleasure to meet you Chris and we all wish you every success in your music career !! Have a great X-Mas and all the best for the new year kindest regards Bryan Riddick (Director)

By David O on 14 November 2018 | Purchase not verified

Was looking for a decent small saloon car before spotting a Mazda 3 in this garage alongside 4 other ones in the whole of UK. Made inquiries from all 4 but only Brian replied and promptly too. I quickly gave him a call where he agreed to hold the car till i come over to see it but after finishing the phone call , i realized he hasn't demanded any deposit. I told myself surely, this car would be sold by the time i get there on Saturday. I kept checking the ad on auto trader expecting it to be done but it was still there. Brian had basically hold off several other people interested in car. I had traveled from Edinburgh to Kirkcaldy and he even sent one of his staff to pick me up at the station and another staff to help me drive it back to Edinburgh as i didn't have insurance at the time It's been more than 2 weeks now and it feels good to own this rare model . Though it currently have it's engine light on , I'm happy with my choice and Brian made that possible.

Reply from Br Car Sales on 21/12/18

HI and many thanks for the kind review! kindest regards Bryan.

By Lynne F on 08 November 2018 | Purchase not verified

5* customer service with lovely staff. I was put at ease after I was stung by another car sales company. Really happy with our purchase and we will be back! Thank you :)

Reply from Br Car Sales on 21/12/18

Many thanks for your kind review, You know where we are if you need us again!! Bryan

By Maureen B on 02 November 2018 | Purchase not verified

I can't say enough good things about Bryan at BR Car Sales, he made the whole transaction painless, from the easy placed deposit, to picking up the car......totally! He's there for you 100% I love our new car, we drove home with it on cloud 9. Thanks Bryan!

Reply from Br Car Sales on 03/11/18

Hi Maureen, Were delighted that you are delighted, Thanks for buying your motor from B R Car Sales Ltd and if we can ever be of anymore help in anyway, pleased do not hesitate to call. kindest regards Bryan.